Fitness Studio Assistant Manager

JOB DESCRIPTION (full-time)

Under the direction of the owner and manager, the assistant manager supports operations, marketing and success of the gym. The assistant manager eagerly embraces 9Round's vision to create the best member experience possible, takes initiative and loves fitness. This is a great position for a candidate looking to help grow a dynamic small business backed by the world's largest kickboxing franchise.

RESPONSIBILITIES include, but are not limited to the following:

Training

Provide personal attention and training to members during every 9Round workout with high energy, enthusiasm and expertise.
Explain and demonstrate exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessary

Selling

Achieve monthly sales goals established with Manager
Develop and execute monthly marketing plans, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships
Personalized and engaging lead generation/re-generation and follow-up to convert prospects into members
Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
Customer service via all forms of communication: in person, phone, email, text, social media, etc.
Resolve past due memberships

Cleaning

Ensure the gym is kept clean and all equipment organized and in working order at all times.
Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
Order inventory and supplies as needed

Operations

Drive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industry
Provide sales support and training to staff to maintain a high conversion rate
Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth
Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
Maintain the security and safety of the gym, members, guests, and confidential information
Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards

REQUIREMENTS The successful candidate must have the following experience, skills and education:

Completion of 9Round Certified Trainer Program
Completion of all 9Round Corporate Training Modules
Training experience for personal or group fitness
Sales experience with demonstrated ability to drive sales and meet established goals
Proven leadership ability in an educational, fitness or professional setting
Clear and articulate communication skills
Efficient time management skills
Current CPR/AED certification
Computer literacy
Physical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs.

Preferred:

Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management)
Sales experience with demonstrated ability to drive sales and meet established goals
Current national training certification
Bachelor's degree

QUALITIES FOR SUCCESS IN THIS POSITION

Physically fit and committed to living a healthy lifestyle
Passionate, intelligent and knowledgeable regarding the fitness industry
Detail oriented, hardworking, accountable
Creative, personality, high energy personality that is contagious
Someone who wants to have FUN, SMILE and LAUGH at work
Strong leadership ability with the understanding that there is no "I" in team
Ability to work independently, as well as with a team
Comfortable closing sales by building relationships and selling the value of 9Round
Comfortable creating videos and content in a gym setting. Creative thinking and ability to execute a formal marketing plan
Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
Develop new business and marketing opportunities while fostering the relationship with current members
Must be available to be in the gym building relationships with members a set number of hours each week
Professional, above all else

BENEFITS

9Round Trainer Certification Program
Uniform and Equipment Starter Kit
Bonus opportunities
Complimentary gym membership for yourself
Access to 9Round Nutrition Portal
Eligible for promotion to a higher-level management position

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.

Compensation: $16.00 per hour

ABOUT 9ROUND

9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they don’t have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you’re male or female, 19 or 91, 9Round makes you stronger in 30 minutes.

MISSION STATEMENT

We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we’re all about making members stronger in 30 minutes, physically and mentally.

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